Policy

DM Dental Design respects your privacy and is committed to protecting the personal information of our clients, including dental professionals, laboratories, and patients whose data may be part of files we receive. This Privacy Policy explains how we collect, use, store, and protect information through our website www.dmdentaldesign.com and related services.

1. Information We Collect

We may collect the following types of information:
a. Personal Information
Name, email address, phone number, billing information, and company details when you contact us or submit orders.
b. Uploaded Files
CAD/STL files, dental scans, or other digital dental data submitted for design services.
Important: Files should be de-identified whenever possible. If files contain patient information, you acknowledge that you have obtained all necessary consents.
c. Website Usage Data
IP address, browser type, operating system, and website usage via cookies or analytics tools.

2. How We Use Your Information

We use your information for the following purposes:
To provide dental CAD/CAM design services, including processing uploaded files and delivering final designs.
To communicate with clients about orders, inquiries, or support requests.
To improve our website and services through analytics.
To send marketing communications only if you have opted in.
To comply with legal or regulatory requirements.

3. Legal Basis for Processing (GDPR)

If you are in the European Union, our legal basis for processing personal data includes:
Consent (you provide consent when submitting files or signing up for marketing).
Contractual necessity (to deliver services you request).
Legitimate interests (improving services, website functionality).

4. How We Protect Your Information

We take appropriate measures to secure your data:
All website traffic uses HTTPS encryption.
Uploaded files are stored on secure servers with restricted access.
Files are deleted after project completion unless otherwise requested by the client.
Emails containing sensitive files are encrypted whenever possible.
Internal access to client data is limited to authorized personnel only.

5. Sharing Your Information

We do not sell or rent your personal data.
We may share information with:
Service providers (e.g., cloud storage, email platforms) under strict confidentiality agreements.
Legal authorities if required by law.

6. Your Rights

Depending on your location, you may have the following rights:
Access your personal data and obtain a copy.
Correct or update your data.
Request deletion of your data.
Withdraw consent for marketing communications.
Object to processing or request data portability.
To exercise your rights, please contact us at: info@dmdentaldesign.com

7. Cookies and Tracking

Our website may use cookies to:
Analyze website traffic and performance.
Improve user experience.
You can manage or disable cookies via your browser settings. Analytics and tracking are fully anonymized whenever possible.

8. File Upload Disclaimer

By submitting files to DM Dental Design:
You confirm that any patient-related data is properly anonymized or that you have obtained all required consents.
You accept that uploaded files will be stored securely and used solely for designing requested dental restorations.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies independently.

10. Updates to This Privacy Policy

We may update this policy periodically. The effective date at the top reflects the current version. Changes will be posted on this page.

11. Contact Us